FESTIVAL HIRE
A.B.N. 15 119 449 366

TERMS AND CONDITIONS OF HIRE PAYMENT
• Payment must be either prior to delivery or pick up, or CASH ON DELIVERY basis, unless otherwise arranged before hand.
• The customer will incur any additional fees obtained in regards to, debt collection or dishonoured cheques, if an account becomes overdue.
• An 10% account keeping fee will be charged if an account becomes overdue, charged weekly.

TERMINATION OF HIRE
• If the Hirer cancels order or fails to take delivery on or before the day of use, the full hire charge will remain payable by the hire date.

SUBSTITUTION
a) Should the hired goods be unavailable, and the attempt to contact the customer fails, the company may substitute any portion of the order with the nearest available goods.

DELIVERY & PICKUP
Delivery/collection is additional to item prices - POA.
• Prices quoted are for delivery to standard ground level only, extra charges may apply for the delivery or removal from higher or lower levels. Extra fees will apply for tasks such as table setting, installation of items, or
 rearranging of customers residence for the extra time taken.    
• Delivery instructions will be carried out where possible to the requested time, but the company is not responsible for non-collection or non-delivery at any
specified time.

RESPONSIBILITIES OF HIRER
• The hirer is responsible for the goods hired from time of leaving the possession of Festival Hire, to the return of goods back to Festival Hires possession, and shall pay for all damages or losses during that period.
• The company shall not be liable for damage or loss incurred in carriage or handling of the goods hired.
• Goods to be returned cleaned and packed in their respective cartons. A cleaning charge will apply where goods are returned uncleaned.
• Tablecloths, tea towels and canvas products are not to be packed whilst wet, any damage resulting form doing so will be at the hirer's expense.
• Marking out of water pipes/electrical cables to be marked out prior to arrival of equipment, and Festival Hire takes no responsibility for damage to water pipes etc. incurred with pegging pavilions.

DAMAGES AND SHORTAGES
The company's count and/or decision as to the condition of goods and containers prior to dispatch and on return shall be final, and the replacement cost shall be charged to the customer.

The hirer shall be bound by these conditions whether signed by the hirer or not.